Frequently Asked Questions
Everything you need to know about your next ride with Trek Bike Shops of Florida.
Do you offer professional assembly for bikes purchased online?
Yes, every bike purchased through our website is professionally assembled by certified technicians at one of our Florida locations to ensure safety and peak performance before pickup or delivery.
What is your return policy on cycling gear and accessories?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original condition with the receipt for a full refund or exchange.
Can I pick up my online order at a local Florida store?
Absolutely. We offer free in-store pickup at any of our Trek Bike Shops of Florida locations. Simply select your preferred store at checkout and wait for the notification that your order is ready.
Do you provide maintenance and repair services?
Yes, we are a full-service shop. We offer everything from basic tune-ups to comprehensive overhauls and suspension service. You can book a service appointment online or walk into any of our locations.
What kind of warranty comes with a new Trek bike?
Every new Trek bicycle comes with the industry's best warranty, including a lifetime warranty on the frame for the original owner and varying coverage on components and wheels.
Do you offer financing options for high-performance bikes?
Yes, we offer flexible financing options through the Trek Card, allowing you to pay for your bike and gear over time with promotional financing periods available.