Returns & Exchanges
At Trek Bike Shops of Florida, we want you to love your ride, which is why we offer a 30-day satisfaction guarantee on all cycling gear and apparel. If you are not completely satisfied with your purchase, simply return it in its original condition for a full refund or exchange.
Verify Eligibility
Ensure your items are in new, sellable condition with original packaging and tags attached within 30 days of the purchase date.
Gather Documentation
Locate your original sales receipt or order confirmation email to facilitate a quick processing of your return or exchange.
Visit a Location
Bring your items to any of our Trek Bike Shops of Florida retail locations to speak with a technician and process your return instantly.
Receive Refund
Once approved, your refund will be issued to the original payment method, or you can opt for immediate store credit to use on your next adventure.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing